Is delivery free?

Yes, all orders placed in Australia come with fast and free delivery Australia wide.

How can I get in contact with Freaky Pals?

If you would like to get in touch with our support team, please contact us via our “Contact Us” page on our website header. One of our friendly staff members will assist you within 24-48 hours.

Where is my order?

Check your Shipping Confirmation email you received, This can often end up in your spam/junk folder. With that you are able to Track your order. If you are still unable to track your order, please contact us via the Contact Us page.

What if my order is delayed?

Sometimes orders may be delayed, if this is the case and you are wondering where your order is, first check your Shipping Confirmation email you received, this can often end up in your spam/junk folder. If you are still unable to track your order, please contact us via the Contact Us page.

What currency is the store in?

All products displayed on our website are in AUD.

What types of payment do you accept?

We accept all major forms of payment, including credit cards, PayPal, and the Buy Now Pay Later methods listed on our product pages.

Can I Use Paypal?

Yes, We accept all major forms of payments which include PayPal.